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"This member belongs to another company" How do I add them?

A user can only be a Company Member in one Peec workspace at a time. If you see the message "This member belongs to another company" when inviting someone, it means the email address is already assigned as a Company Member in a different workspace, so the invitation can't be sent.

  • Contact our support team with the exact email address you would like to invite, and we will assist you.

  • If they’re not already a Company member, then the person should receive a magic link and sign in using the exact same email the invite was sent to; sign-in then works normally.

  • A Pending status next to a member simply means they haven't accepted their invitation yet. Ask them to open the invitation email and use the sign-in link to complete the process.

Please note: if the person is an active Company member of another workspace and wants to keep access to that workspace, they can't be added to yours as a Company member using the same email address.