The sentiment score measures the overall tone of a prompt’s response on a scale from 0 to 100. Most scores fall between 65 and 85.
A score near 85 indicates clearly positive language — words like “trusted,” “reliable,” or “innovative.” Around 65 represents neutral or factual language with little emotional tone. Anything below 65 generally signals language that could be critical or negative and typically warrants a closer look.
Nonetheless, it is essential to use your competitors as a benchmark to properly contextualize the sentiment score.
For instance:
If you receive a sentiment score of 55, which might otherwise be considered medium or neutral, but your competitor's scores consistently range from 50 to 60, then your score is within the average range.