If you are not seeing product recommendations or shopping results in Peec AI, it is likely due to your prompt configuration or the absence of triggered shopping carousels. Below is a detailed guide to help you understand and resolve this issue.
Overview of Product Recommendations in Peec AI
Peec AI relies on prompts to trigger product recommendations. These recommendations are displayed as shopping carousels powered by ChatGPT. If no shopping carousel is triggered, product mentions will not appear in Peec AI’s shopping results.
Importance of Prompt Setup
To ensure product recommendations are triggered:
Navigate to the Prompt section in Peec AI.
Enable and view the Shopping column. If this column is hidden, use the settings button at the top-right corner of the table to make it visible.
Check the percentage in the Shopping column. If no percentage is displayed, it means your prompts are not triggering product recommendations.
Adjust your prompts to include more transactional or recommendation-oriented language to increase the likelihood of triggering shopping results.
Peec AI only counts items that appear in ChatGPT’s shopping carousels. Plain product mentions, without a triggered shopping carousel, are not included in the AI shopping results. This means that if your prompts do not generate a shopping carousel, the products will not be visible in Peec AI.
Common Issues and Troubleshooting Steps
No Shopping Column Visible: Ensure the Shopping column is enabled in the Prompt section.
No Percentage in Shopping Column: Revise your prompts to include more actionable or recommendation-focused language.
Plain Product Mentions Not Counted: Remember that only products appearing in ChatGPT’s shopping carousels are counted. Adjust your prompts to trigger these carousels.
By following these steps, you can optimize your prompt setup and ensure that product recommendations and shopping results appear as expected in Peec AI.